(no subject)
May. 8th, 2006 07:51 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
So I got a mail from Netrillium telling me that my credit card was processed with errors and that I still have an invoice due.
My problem si that I don't know where the error is. I can't imagine that they cut my credit card since it is still valid until November. I mean they would have told me right? It would suck otherwise because I need the card.
So now I don't know if I should pay the invoice again, or enter my credit card number again. I sumbitted a ticket and wrote a mail, but they said it could be up to 12-24 hours before they reply. I don't want my account to be deactivated.
I'd lose APO now.
Which would suck because I wouldn't know where else to put it if my credit card really should be invalid now. And well I wouldn't have a card either then.
All I can do now is wait and maybe check in with my bank tomorrow and see what's up.
Meeep.. :(
I am not happy. Not really close to panic but not happy, since I have no idea what's actually wrong.
My problem si that I don't know where the error is. I can't imagine that they cut my credit card since it is still valid until November. I mean they would have told me right? It would suck otherwise because I need the card.
So now I don't know if I should pay the invoice again, or enter my credit card number again. I sumbitted a ticket and wrote a mail, but they said it could be up to 12-24 hours before they reply. I don't want my account to be deactivated.
I'd lose APO now.
Which would suck because I wouldn't know where else to put it if my credit card really should be invalid now. And well I wouldn't have a card either then.
All I can do now is wait and maybe check in with my bank tomorrow and see what's up.
Meeep.. :(
I am not happy. Not really close to panic but not happy, since I have no idea what's actually wrong.
no subject
Date: 2006-05-09 04:23 am (UTC)I am still waiting for an answer from my host what I am expected to do now.
I might have to take you up on that (maybe even later today).
I am not really sure if I am expected to pay manually or if they'll try to process the card again.
And I am nto really sure if something is wrong with my card or just with the peocess going on.
no subject
Date: 2006-05-09 06:53 pm (UTC)no subject
Date: 2006-05-09 07:02 pm (UTC)They just asked me to enter my card number again and see if it renews automatically within the week. If not I have to sk again and pay manually.
I think I will just go to the bank tomorrow and make sure it is not my card.