people make me twitch

I don't know if the guys at the 4images support foprum think they are funny or helpful, I personally think they are annoying.
I am not the only one with a gallery where template files vanished. Some people already asked how it can be solved and why it happened.
The answer every single time was that a certain file in the template folder is missing.
Great, we all know that. It would be nice if they could say where we can find that missing file. It would even help if they said just install the new version of the gallery.
But no, they can't seem to be able to manage such simple answers.
*headdesk*
Just awesome.

***
If the freaking mail service goes on strike before I have my concert tickets can I drag them to court?
N ot that I'll ever be able to pay for that... but seriously, what can I do then?
Bah.....